IT Operations Administrator

Managerial Responsibilities:

1. Provide direction and lead direct reports in performing their roles and responsibilities.

2. Conduct performance appraisal reviews for direct reports, identify and ensure they acquire the required managerial or functional competencies and knowledge.

3. Review all periodic performance reports to ensure the effective implementation for YASREF’s strategies and operational priorities (Profit, reliability, safety and environmental requirements) and identify improvement opportunities and propose / implement improvement actions.

4. Execute Department/ Division strategy and operational plans and manage the Division’s annual budget, to meet set objectives and performance targets.

5. Ensure that the performance of various responsibilities and the conduct of the staff in the Division are in accordance with the YASREF’s policies and procedures.

6. Ensure the availability of required resources to carry out all the responsibilities related to the Division

Functional Responsibilities:

1. Manage resource allocation, infrastructure support, hardware / software life-cycles, and approved project activities.

2. Coordinate activities to ensure alignment within the IT organization, compatibility of systems, and quality of services.

3. Manage the installation, maintenance and troubleshooting of YASREF’s communication systems.

4. Direct the identification and design of preventive maintenance projects and ensure their implementation as per the set guidelines and policies.

5. Ensure compliance with all health and safety policies, procedures and regulations to ensure a healthy and safe work environment.

6. Develop and coordinate YASREf’s Information Technology (IT) strategy including sourcing, tendering, and evaluation of alternative technologies.

7. Leverage proven operations strategy, standards, and processes from shareholders and third parties.

8. Ensure compliance with IS published policies, guidelines, and standards.

9. Perform other job-related duties as assigned by the IT Manager.

1. Knowledge of IT Services, Products and Technology Trends.

2. Designing Technical Architecture.

3. Troubleshooting and Prevention.

4. Developing/ Managing IT Projects.

5. Telecommunications (Data and Voice) Network.

6. Information Protection.