Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.
Upload
Job Description
- General Description:
Provide with proficient support and execution in terms of process orders, modifications, and escalate complaints across a number of communication channels as well as in support service programs, policy, processes and systems in full compliance with YASREF strategies and operational priorities (profit, safety, reliability, and environmental requirements).
- Roles and Responsibilities:
- Assist in planning and close follow-up of the essential core support services activities , including but not limited to facility and community in addition to Office Services and general services such as Travel, Transportation as well as the catering services.
- Perform the assigned services activities in full compliance with the company management system in aspect of the required formalities, approval workflow and execution time frame.
- Providing feedback on the efficiency of the customer service process.
- Effective Managing a team of junior customer service representatives.
- Achieve an outstanding level of customer satisfaction via providing with valuable service support
Job Details
Job Title
Support Services Representative
Job Country
Saudi Arabia
Job City
Yanbu
Job Role
Support Services
Employment Status
Full time
Employment Type
Employee
Preferred Candidate
Career Level
Entry Level
Residence Location
Saudi Arabia
Yanbu Aramco Sinopec Refining Company (YASREF)
Saudi Aramco and China Petrochemical Corporation (Sinopec) have agreed to have a joint venture signed in January 2012. The agreement brings together two world-class companies to complete the construction and operate a highly competitive full-conversion refinery in Yanbu Industrial City.
YASREF Vision: “By 2020, YASREF shall be among the most recognized pace setter enterprises in the world”